Any Computer Experts.....

[Lord Achilles]

For about three months, this thing has been popping up randomly on my computer. I'll just be doing anything, it doesn't matter what, and it pops up. Here's a screenshot:

http://img39.exs.cx/my.php?loc=img39&image=Bannerp.jpg

If you can't read it, it says "The application failed to initialize properly (0xc0000135). Click on OK to terminate the application."

So does anyone here know how to stop it? I can't figure out how. So if you know, please post.

[thrdflrmshr]

Looks like spyware, adware or a virus. Run a virus scan and get Adaware and run it. Also, do a search for "rng.exe" on your hard drive and see what kind of results you get. It might be as easy as uninstalling a program from the Control Panel.

[truffleshfl]

Or go look it up on google to see what it is.

[xerent]

Your computer is probably a Dell.

Go to add/remove programs, and uninstall any Dell Support programs you see.

Also you may want to look in your registry, just to make sure it dosen't try to run it anyways.

Go to start -> Run, type in 'regedit' Navigate as follows, I don't know if this is the exact path, but it's pretty close

EDITED: HKEY_LOCALMACHINE -> SOFTWARE -> MICROSOFT -> WINDOWS -> CURRENTVERSION -> RUN

Delete any values referring to rng.exe

EDIT: Also, consider this as well

http://forums.us.dell.com/supportforums/board/message?board.id=sw_winxp&message.id=108980

[imperium]

it could easily be something else, but if you have XP you may want to try > http://support.microsoft.com/default.aspx?kbid=318159

[Lord Achilles]

Originally posted by xerent
Go to start -> Run, type in 'regedit' Navigate as follows, I don't know if this is the exact path, but it's pretty close

HKEY_LOCALMACHINE -> SOFTWARE -> WINDOWS -> MICROSOFT -> CURRENTVERSION -> RUN

Delete any values referring to rng.exe


I can get as far as software. When I look for Windows all I can find is 'Windows 3.1 Migration'. And their is nothing in it that says rng.exe. The closest thing to that is 'REG.DAT' -and- 'REG.SZ'.

So if you could provide anymore help, Xerent, that'd be great.

Thanks.

[plusminus]

In the registry editor there should be a search function. Search for "rng.exe" and delete values.

You should probably export your registry first to back it up, because if you screw it up then your computer becomes unbootable.

[Lord Achilles]

Plus, I really, really, really appreciate the help, but I'm like an eighty year old on Lost in Space. I have no idea how to use any technology. So if you could be more descriptive, and guide me like Xerent did, I'd appreciate it.

[Al Caponeoni]

Do a Google search for "Lavasoft" and download the Anit-Spyware/Ad-ware program. Run it, and then Quarantine all those little buggers.

:)

[Lord Achilles]

I have Ad-ware, I've run it multiple times. Doesn't help. I've also virus scanned, disc cleanup, ect... So far nothing works.

[abyaly]

Did you run it in safe mode?

[ArcPaladinZero]

Well if all else fails there's this nice little Microsoft program called fdisk. ;)

[truffleshfl]

I know this isn't a ton of help but its a start. Do you have a dell? If so i found this for you http://support.dell.com/support/topics/global.aspx/support/kb/en/document?dn=1089357&c=us&l=en&s=dhs&cs=19
Like I said it's not tons of help but it should help you.
Click the first link.

[xerent]

Originally posted by Lord Achilles
I can get as far as software. When I look for Windows all I can find is 'Windows 3.1 Migration'. And their is nothing in it that says rng.exe.

Sorry, I reversed that bit, it should be Software -> Microsoft -> Windows , not Windows -> Microsoft

[Lord Achilles]

I got there but their is nothing that says 'rng.exe'. Only 'REG_SZ'

Any ideas?

[Jeffery]

Originally posted by truffleshfl
I know this isn't a ton of help but its a start. Do you have a dell? If so i found this for you http://support.dell.com/support/topics/global.aspx/support/kb/en/document?dn=1089357&c=us&l=en&s=dhs&cs=19
Like I said it's not tons of help but it should help you.
Click the first link.

Just get rid of the dell support 2.0

His link leads to where it tells you all about it.

[noidea]

Originally posted by plusminus
In the registry editor there should be a search function. Search for "rng.exe" and delete values.


like plusminus said, inside regedit, press crtl + B and write nrg.exe
(that is the search fuction), delete all the values of nrg.exe.

[Lord Achilles]

Nothing happens when I press cntrl+B

[truffleshfl]

I thought ctrl+f was the find function? Anyways try it see if it helps.

[S_K_O_F]

quote: ORIGINALLY POSTED BY JEFFERY AND THRFLSHFFL


quote:
--------------------------------------------------------------------------------
Originally posted by truffleshfl
I know this isn't a ton of help but its a start. Do you have a dell? If so i found this for you http://support.dell.com/support/top...s=dhs&cs=19
Like I said it's not tons of help but it should help you.
Click the first link.
--------------------------------------------------------------------------------




Just get rid of the dell support 2.0

His link leads to where it tells you all about it.



ACHILLES
just out of curiosity...did doing this not help???

*points at trfflshffl* do what he says

[h()()t]

it is a worm. go to the microsof website and serch for the file that is giving you problems.

[truffleshfl]

This (http://support.dell.com/support/topics/global.aspx/support/kb/en/document?dn=1089357&c=us&l=en&s=dhs&cs=19) will get rid of it. It even has pictures.

[h()()t]

good job.