Thoughts on Feedback

[Bills]

I have seen a lot of people talking about the threat of mass account cancellation as a method of being heard on TAO.

I am just letting you all know there are other more effective ways to get the point across. For example recently we added Gold drops and the majority of our forum users requested we change the drops back, and soon after we did.

It's a natural reaction to think anyone running a company which needs to make money to support its staff, costs and make profit is naturally evil by nature. I don't think this is the case with us or TAO.

In the last year we have added so many features to the site and game it's not even comparable to what we started with. We were able to do this by reading and acting on your feedback.

The support for the game has gone up, the interactive features on the site have increased and the game has continued to develop. We did all this without raising the cost or other money making schemes. We did add banners to the site but that was something we had taken out so really it was nothing new, and recently we switched a lot of our inventory to the less bothersome goggle ad types.

We are all on the same team in this, we take all constructive feedback into consideration when we plan changes to TAO, and expand TAO.

But it's hard to plan and expand features under threats, trolling and factless flaming.

The point of this post is not to convince people from creating mass account cancellation threads and rallies.

The point of this post is to let users that do leave feedback for us, that we are listening and their contributions are the ones that are helping us making TAO a better game.

Anyhow... my money counter jammed I gotta go fix it :P

[banditto]

Haha, class mate but you also have to understand we like the TAO the way it was, simple, yet so god damn complicated >.<

I think one of the other main problems that no one has the guts to admit, is Sergiy. Yeah he was a good guy, might still be, thoughI havn't talked to him in a while, with his ways using his power to ban those against him he drew alot dislike. I guess this is our way of sticking it to the man.

[yall are ded]

We respectfully feel, that Twelve a kind strong diligent leader was blatently banned.

That is all.

[ck1]

Last time people complained, there were mass bannings. So now, we take action.

Dont be scurred, Bills. I mean, you must have ENOUGH money.

[yall are ded]

Be a little more respectful to autority then ck1...Maby that is a good aproach after all.

[TheSilverRider]

Originally Posted by ck1

Last time people complained, there were mass bannings. So now, we take action.

Dont be scurred, Bills. I mean, you must have ENOUGH money.

That would probably be why not so many people are complaining.


Keep it real.

[ck1]

Originally Posted by TheSilverRider

That would probably be why not so many people are complaining.


Keep it real.

People are still complaining...Read Jefferys thread.

Noob -_-

[HeadHunter343]

From what i know, which isn't much, i'm the only one who cancelled...but that was for other reasons also. I realize that all of TAO is very helpful and open minded, for the most part. And I think you guy were doing an excellent job. That is of course until recently. Yeah i'm gonna say it....I hate the update :P But I'm only one man.

[Bills]

Originally Posted by yall are ded

We respectfully feel, that Twelve a kind strong diligent leader was blatently banned.

That is all.

My post was not a reaction to 1 event, it's just general ramblings about the entire feedback system.

I want to get into a system of good feedback, not just straight to flaming and negative postings.

Ideally it would be nice to see posts like...

That last change you guys made was no good, here's why, and note me name among any other to change it back.

We want this change to tao because it will make it alot better for these reasons, get coding Canadain scum!

_______________________

Stuff like that, not...

OMG LOL)Z im going to can43ll my account fux0rs jou!#

[Bottle]

Aha, now Bills is starting to worry about something really important... people cancelling golds.

That said, that's a good post, Bills. Unfortunately, too many people are too angry now and since they feel they can't even PM an admin about it now without risking a ban (I wonder where that idea came from?), you're not going to get people doing it the way it always has been done.

Put quite simply, all this recent forum emnity could all be solved in a simple way: sergiy apologises for posting Twelve's PRIVATE message in public and removes the ban. And then, you can restate the rules that trolling includes PMs and reps, and people will know to be careful with PMs.

I appreciate that this might be seen as the admins "losing power" to the community, but actually, I think most will see sergiy as being a better man for recognising that banning 12 was wrong.

Anyway, the admins are here to improve the gaming experience for players, correct? Not to show that they have absolute power?

[TheSilverRider]

Originally Posted by ck1

People are still complaining...Read Jefferys thread.

Noob -_-

I meant about Twelves banning.

[ck1]

un-ban everyone that was banned..maybe people would shut up

Originally Posted by TheSilverRider

I meant about Twelves banning.

This thread is not about 12's banning.

[x-useme]

Take out the 1 wait turn!

[yall are ded]

Peoples's feelings mixed with emotions are a delicate balance. It seems that there will always be a person who whole heartedly agrees with a change and alwaya someone who will threaten the kill someone if it is not changed back.

Point being. You can't please everyone but if a mass suggests something and it does not seem unreasonable. listen.

Now, there will ALWAYS be flaming and that is sad. what do you suggest?
notice how so far we are being respectful in this thread. or were.

[Bottle]

Actually, Bills, no news is generally good news. If people aren't complaining about a change or improvement, give yourself a pat on the back for it, because it's good.

Now, we want Twelve to be unbanned by sergiy because it'd improve the forum by reducing all these top posters leaving or demodding. Get going, Canadian scum!